of the Products offered to the Customer, through this Website, by EUGENIO FALCO - FZCO, Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

1. DEFINITIONS

Terms and Conditions or General Conditions: this text represents the terms and conditions of purchase and use of the Products offered to the Customer.

Provider: EUGENIO FALCO - FZCO, Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

Customer: an individual or legal entity purchasing the Products provided by the Provider.

Consumer: a user of the Products provided by the Provider who acts for purposes unrelated to their professional or entrepreneurial activity.

Parties: the parties to the contract jointly intended as the EUGENIO FALCO - FZCO and the Customer.

Websites or singularly Website: the URL addresses www.falcofzco.com where the Products of the Provider are consultable and purchasable.

Products: goods and services offered to the Customer by the EUGENIO FALCO - FZCO. Specifically, the offered Products consist of digital content, training services, consultancy services, and live events.

2. OBJECT OF THE CONTRACT

These Terms and Conditions govern the contract for the online sale, through the Provider's Websites, of Products for training activities. The purchase of products online implies full acceptance, without reservation, of these General Conditions governing the sale. The General Conditions will remain valid and effective until they are modified and/or supplemented by the Provider itself. Any modifications and/or integrations to the General Conditions will be effective from the date they are published on the Website and will apply to sales made from that date onwards. The Provider may accept Consumer orders within the limits of the requested quantities of the available Products. Unavailable Products are sold out until new availability. Therefore, the Provider's acceptance of the purchase proposal submitted by the Customer is subject to the availability of the Products themselves. The Provider undertakes to promptly communicate to the Customer any unforeseen out-of-stock situations due to excess demand or other causes.

The Products offered for sale are as follows:

E-books

The Provider offers e-books with educational content that the User can download directly from the Website's dedicated section upon payment. The e-book files are available in the format indicated in the product description. The Provider will send the Customer an email confirmation of the purchase. The invoice can be requested within 24 hours of purchase; otherwise, it will be recorded in the register of receipts. For the consultation and reading of e-books, an electronic device (e-reader, smartphone, PC/Mac, or others) with reading software is required. The Customer must verify, before purchase, the compatibility of the e-book format they intend to purchase with their electronic device. Each e-book is equipped with an ISBN [International Standard Book Number] code, which uniquely and durably identifies a title or edition of a title by a particular Publisher at an international level. In addition to identifying the book, it is assigned to all products created to be used as a book. The ISBN - since January 1, 2007 - consists of a 13-digit code, divided into 5 parts by hyphens. It is defined by an ISO standard, derived from the English SBN encoding of 1967. Although not mandatory, its use has become essential for the introduction of the book product into large distribution channels. The Provider regularly assigns an ISBN code to all its products.

E-learning Courses

The Provider offers numerous in-depth courses, both free and paid, to the Customer. The content of the courses may vary from simple recorded frontal lessons to coaching activities carried out through modern communication technologies. At the end of the purchase process, the Customer can access e-learning courses with the access credentials provided by the Provider, generally provided via email. The credentials allow access to the reserved areas of the Provider's Websites and to follow or download the e-learning courses made available.

Live Events

The Provider also organizes live training events. Events will be accessible only to a qualified and previously identified audience by purchasing a ticket. The entrance ticket to the live event is nominative and can only be transferred to another person, within 15 days before the event, through written communication to the address indicated in the purchase form. However, the Provider reserves the right to refuse the transfer. Any expenses (meals, coffee breaks, accommodations, etc.) are excluded from the ticket price, unless otherwise indicated by the Provider, and will remain the responsibility of the Customer. The Provider also reserves the right to suspend or withdraw the offer in case of exceeding the maximum number of possible participants. Depending on the number of registrations received, the Provider may cancel or reschedule the course, informing the interested Customer (at the email address provided by the latter) at least 5 days in advance. In case of cancellation, the Provider will issue a voucher to the Consumer, equal to the cost of participation, which can be used to purchase tickets for other events.

Consultancy

The provider offers personalized consultancy services, provided remotely, to deepen digital content and training courses. Given the heterogeneity of the multiple training Products offered, consultancy services are equally varied as they can concern any aspect of the different business models managed by the Provider.

3. PURCHASE AND PAYMENT METHODS

Products can be purchased using the forms provided by the Provider on its Websites. Payment can be made in a single installment or, where available, in multiple monthly installments.

Available payment methods are:

Credit Card:

In the case of payment by credit card, the Customer must verify with their issuing bank that the card is enabled to make purchases through the website, ensuring that all data is correctly entered and that they have the password for the Veryfied by Visa and SecurCode by Mastercard security circuits. Accepted cards include Visa, Visa Electron, PostePay, Mastercard, American Express, and Diners Club International.

Bank Transfer:

In the case of purchase via bank transfer, the Provider, after receiving the purchase order, will provide all necessary information for the Customer to instruct the bank to credit the specified amount to the Provider's account.

4. PRICES

All Product prices published on the Website are expressed in Euro (€) and do not include any national taxes, if applicable.

The Provider reserves the right to change the prices of the Products at any time without notice, provided that the price charged to the Customer will be the one indicated on the Website at the time of placing the order. That being said, any subsequent changes (upward or downward) will not be taken into account after the transmission of the order, except in cases where the prices indicated on the Website for a specific Product are disproportionately incompatible with the normal market prices of that Product due to obvious material errors.

5. INDUSTRIAL AND INTELLECTUAL PROPERTY

The structure, layout, source code, plugins, idea, know-how, project, trademark, content, texts, graphic appearance, concept, and anything related to the Websites and the Products are exclusively owned by the Provider and are protected by copyright.

The Customer, from the moment of browsing, will be considered solely responsible for what is acquired during consultation, undertaking not to use, disseminate, use, or improperly disclose what is present within the Site. Indeed, the Customer expressly undertakes to scrupulously respect the conditions of use indicated here and to respect all Intellectual and Industrial Property Rights related to them. The Customer will be personally liable for any unlawful or injurious acts against Intellectual Property rights and will indemnify the Provider for any damages caused.

For any clarification regarding the use of the materials provided or regarding the regime of Intellectual Property Rights, please contact the Provider.

By way of example only, the Customer may not: decompile, disassemble, modify or create derivative works based on what is provided by the Provider; circumvent computer systems; copy, store, modify, prepare derivative works, or alter in any way any of the provided contents; use any robot, spider, site search and/or retrieval application, or any other device, process, or automatic means to access, retrieve, scrape, or index any portion of the Site or its contents; rent, lease, or sublicense.

6. CUSTOMER OBLIGATIONS

In creating their profile and filling out the form, the Customer intending to register undertakes to provide their personal data correctly and truthfully and not to upload illicit content.

Once registered, the Customer agrees to use the interaction services solely for the purpose of discussing the topics contained in the Provider's Product offerings, with all forms of contact aimed at promoting Products prohibited, including specifically any spamming activity or other activities that violate applicable laws or may inconvenience other customers.

It is the Customer's obligation to proceed with the payment of the selected product price promptly and according to one of the indicated methods. The Customer undertakes to use the materials and contents of the Products exclusively for personal use and within the limits provided in Article 5.

If the e-Book files do not have protection systems, the Customer is also obligated to make private use of the content of these e-Book files and, in particular, not to commercialize, share, modify, reproduce, or process them. In no case, under the contract governed by these General Conditions, does the user acquire rights regarding the exploitation of the Products in e-Book format. The Customer is also prohibited from removing or deleting protection systems related to the e-Book file, if any. If the Customer makes false statements during the registration or order process, or fails to comply with what is required in this article, they will be liable to compensate the damages suffered by the Provider or which the Provider may be required to compensate to third parties.

In the case of participation in a Live Event, the Customer is responsible for their own conduct and undertakes to behave appropriately, without hindering the proper conduct of activities and/or causing disturbance to the teacher or other participants and/or damaging property or persons. The Customer is solely responsible for any injury, loss, and/or damage that may occur during participation in the event, even if caused by the action or negligence of other participants or third parties. The Provider does not provide health, accident, or life insurance for participants.

7. WITHDRAWAL

There is no right of withdrawal for the educational products purchased and available on the Website, even for the Consumer, as, pursuant to Article 59 of Legislative Decree 6 September 2005, no. 206, which: at letter o) of paragraph 1, the right of withdrawal is excluded for "the supply of digital content not provided on a tangible medium if the execution has begun with the consumer's prior express consent and with his acknowledgment that he thereby loses his right of withdrawal." Furthermore, at letter n) of the same article, the right of withdrawal is also excluded, among others, for "services relating to leisure activities where the contract provides for a specific date or period of performance."

Subject to this exclusion of the right of withdrawal is the case where, within 14 days of the conclusion of the contract, there has been no commencement of performance with the agreement of the Consumer. Only in this case, the Consumer has the right to withdraw from the contract, without stating the reasons.

To exercise the right of withdrawal, the Consumer is required to inform the Provider [EUGENIO FALCO - FZCO], with registered office in Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates, and email address: info@eugeniofalco.com of their decision to withdraw from this contract through an explicit statement (for example, a letter sent by mail, fax, or email).

For "automation" services, considering their nature and purpose, it must be presumed that the Customer, with the respective purchase, is acting for purposes not unrelated to their professional activity or intends to start an activity for which the purchased service is functional. Consequently, the right of withdrawal is not provided for such services. In fact, by accepting these terms and conditions, the customer declares to be the holder of a VAT number or in any case that they intend to use the service to carry out a professional activity for which it is functional, in a concrete and current way, the purchase of the service.

In all the above cases, the right of withdrawal cannot be claimed by the professional who purchases the service for purposes not unrelated to their professional activity.

8. MODIFICATION OF THE GENERAL CONDITIONS

Where these Terms and Conditions require amendments or regulatory or factual corrections, it is the responsibility of the Provider to update them by publishing them on the website.

If a provision, article, or part thereof (present or future) becomes wholly or partially void and/or ineffective, or if there are omissions within these Terms and Conditions, the remaining provisions will still be valid, effective, and enforceable.

9. DISCLAIMER

The Provider is not liable to the Customer or to directly or indirectly related parties for all the following cases, even if caused by third parties, force majeure, and/or unforeseeable circumstances: for delays, malfunctions, or suspensions of the website (including, merely by way of example, and not exhaustively: suspension, slowdown, or malfunctioning of the telephone service or power supply, malfunctions of the internet network or internet service provider, or the software used for service provision, impediments or obstacles determined by legal provisions or acts of foreign national authorities, legal measures or acts, or acts of third parties, or other causes not directly attributable to the Provider); for delays, malfunctions, or suspensions of the social network platform used for continuous training courses; for any kind of slight delay in the provision of the Products; for increase or failure to increase business by the Customer's activity, for failure to achieve desired results in relation to investments and costs incurred, and for any damage arising from teaching activities; for tampering or interventions by third parties on services or equipment used by the Provider or the Customer; for incorrect use of the platform by the Customer; malfunctioning of connection devices used by the Customer; non-compliance and/or obsolescence of devices or programs owned by the Customer or third parties; problems or malfunctions related to hosting and domain; malfunctions of services, data loss, accidental dissemination of personal or sensitive data, and any other type of damage resulting from attacks by hackers, thieves, hackers, crackers, viruses, etc.; for omissions or errors contained in the materials transmitted on the Website, nor for any violation of third-party rights and the damages, including indirect damages, consequential to it, or for other damages of any kind, including resulting from loss of right of use, loss of information or loss of profit or arising from contract non-performance, negligence, or other harmful actions, arising from or in any way connected to the use or information available on the Site.

The Trainer, while carefully selecting the teachers entrusted with the conduct of Live Events, is not responsible for the comments and opinions expressed, in any form, during the conduct of the live activity by third parties. Also, any liability regarding the management of the Facebook Group dedicated to the Products is excluded if, after the relationship with the Trainer has ceased, it should be kept active and managed for purposes other than those for which the Trainer remains unrelated. Ultimately, the Trainer is solely responsible for the timely and accurate provision of the Products. The Trainer assumes no responsibility – under any circumstances – regarding the expected results, as the result, understood as improvement in business productivity, depends on various factors such as, for example but not limited to, the application of the Customer and market dynamics related to their business. Furthermore, no responsibility – under any circumstances – is assumed regarding delays and/or errors and/or omissions in the execution of activities and/or in their outcomes that depend on third parties over whom the Trainer has no control, such as, for example but not limited to, the Customer themselves, Amazon, or Etsy. The Trainer assumes no responsibility – under any circumstances – for the use, by the Customer towards third parties, of the knowledge, information, techniques, and tools acquired with the provision of the Products subject to this contract. Moreover, in the event that, in the execution of the service offered, the Customer deems it necessary to share data and information related to third parties with the Trainer, the latter shall in no way be responsible. The Customer shall be solely responsible, also towards third parties, for any damage of any kind that may be caused, both during and after the execution of the activities under this contract, in the use of the equipment and knowledge provided by the Trainer, indemnifying the latter. The Customer shall be solely responsible for any tax and commercial obligations and compliance related to the execution and start-up of the sales, purchase, import, export, and any other activities related to the service provided for automation products.

10. PRIVACY POLICY

Please refer to the Websites for the Privacy Policy regarding the processing of personal data.

11. LANGUAGE, APPLICABLE LAW, AND COMPETENT COURT

These Terms and Conditions are exclusively drafted in the Italian language. The relationships between the Trainer and the Customer are governed exclusively by Italian law. The parties acknowledge that for any dispute arising regarding the interpretation, contestation, or execution of this contract, the court of Rome shall have jurisdiction, excluding any other alternative forum.

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